Can you build an MVP quickly?
Yes. Our MVP sprint takes a tight launch scope to a working web or mobile v1, typically live in 3 to 6 weeks, with weekly demos and fast feedback loops.
Can you embed an engineer in our team?
Yes. A senior AI engineer joins your team from discovery to launch and stays for post-launch iteration, from $11,500/month in the retainer builder.
Do you build SaaS and marketplace platforms?
Yes: marketplaces and seller platforms, subscription products, operator admin systems, and payments and access control. Our delivery team has shipped an AI content platform with 40,000 to 50,000 registered users.
Do you build custom ERP or business systems?
Yes. We replace spreadsheets and planning boards with one system built around how your team works, and migrate your data without losing any. One custom ERP we delivered is used by 100+ people every day.
Do you build POS or self-ordering systems?
Yes: browser-based POS with offline-friendly counter operations, QR self-ordering and real-time kitchen screens, including for restaurants on Square. A POS we delivered runs in 20 US stores.
Do you build IoT or connected device apps?
Yes: mobile apps and backends that control smart devices over Wi-Fi and MQTT, such as permanent smart lighting.
Do you build offline field apps?
Yes: apps for surveys, inspections and evidence capture that work without signal and sync when back online, with dashboards for program monitoring.
Can you build an assistant that answers from our documents?
Yes. A knowledge assistant answers from your SOPs, manuals and policies and points to the source, instead of staff searching PDFs. A focused build takes about 30 days.
Do you build internal AI copilots?
Yes: AI helpers inside the tools your team already uses, for drafting, research briefs, summaries and routine operations, with access controls and logs.
Can you automate bank reconciliation?
Yes. We automate bank reconciliation and back-office finance workflows, with a person reviewing every exception.
What are your payment processing rates?
Processing starts from 1.51% for qualifying low-risk businesses. Your exact rate depends on business type, monthly volume, average sale and card mix. We confirm it after reviewing a recent processing statement, and it's set in your merchant agreement.
Which businesses can use your payment processing?
Low-risk businesses: retail stores, hotels and hospitality, and liquor stores selling in store, plus other businesses that pass underwriting. We don't board high-risk categories.
Which payment gateways do you use?
We're an authorized reseller of two established US payment gateways. Between them you get online payments, a virtual terminal for phone orders, recurring billing, eCheck, digital invoices, tap to pay on iPhone and Android, Apple Pay and Google Pay, fraud filters and tokenization, with 150+ processor connections and 125+ shopping cart integrations.
Can you set up card terminals or tap to pay?
Yes. We set up EMV countertop and mobile terminals, or tap to pay on a phone, and connect them to your gateway and reporting.
Can you connect payments to our website or shopping cart?
Yes. Our gateways integrate with most major shopping carts and booking systems, and we connect them to your website or build a custom checkout, including recurring billing.
How do you protect against fraud and keep us PCI compliant?
Both gateways include rules-based fraud filters and tokenization, so card numbers aren't stored on your systems. We help you complete your annual PCI self-assessment.
How do I switch my payment processing to you?
Send a recent processing statement to info@glenntech.llc or use the quote form in the Payments section. We'll show your current effective rate next to ours, then handle the application and setup.
What services does GlennTech offer?
Eight practices under one contract: AI and automation (agents, knowledge assistants, workflow and finance automation); software and web (custom software, apps, websites, e-commerce, accessibility); healthcare technology (EHR, telehealth, HIPAA); product engineering (MVPs, SaaS platforms, ERP, POS, IoT); cloud, infrastructure and security; talent and staffing; payment processing (from 1.51%); and growth and brand. Ask me about any of them.
Where are you located, and where do you work?
Our office is at 870 Green St, Iselin, New Jersey 08830. We work with clients across the US, mostly remotely, and travel on-site when a project needs it.
Do you work with startups and small businesses?
Yes. Smaller teams usually start with a fixed-scope project (from $10,000) or Assured Web (from $3,500/month), then move to Assured AI as they grow.
Can we start with a small project or pilot?
Yes. Fixed-scope projects start at $10,000. Many clients start with one AI agent or an accessibility audit, then move to a retainer once the results are in.
Will you sign an NDA?
Yes. We sign your NDA, or send ours, before any detailed discussion. For healthcare data we also sign a Business Associate Agreement.
How do you communicate and report progress?
You get one named lead, a weekly demo or status update, and a monthly results report against your baseline. We work in your Slack or Teams if you prefer.
What support do you give after launch?
Retainer clients get ongoing support, monitoring, fixes and updates. Response times are written into each retainer's service level. Project clients can add a support plan or move to a retainer.
What have you built?
We built and run Ezytix, an event ticketing ecosystem live in four countries. Client work includes Complete Health Care (website and strategy) and Better Life Home Care (healthcare staffing). Our delivery team has also shipped a POS running in 20 US stores, an AI platform with 40,000+ users and a custom ERP with 100+ daily users. We're rated 5.0 on Clutch and A+ with the BBB.
Who does the work?
A US-managed team based in Iselin, New Jersey, backed by a global delivery team. Government work that requires US persons is staffed with US persons only.
How do I reach a person?
Email info@glenntech.llc. You'll hear back from the CEO. I can also book a call for you now.
How much does a retainer cost?
Assured Web starts at $3,500/month, Assured AI at $9,500/month and Assured Ops at $25,000/month. Fixed-scope projects start at $10,000. You can also build your own retainer service by service in the Pricing section, or buy ready-made packages from $699 in Packages. Rates shown are starting rates; for larger projects the final rate is agreed after your onboarding call.
Can I buy a package online?
Yes. The Packages section has fixed-price services, such as a business website, logo and brand kit, AI chatbot, accessibility audit and Google Ads setup. Add what you need, pay securely, fill in a short onboarding form, and our team starts within one business day.
How do custom retainer rates work?
Use the retainer builder in the Pricing section: switch on the services you need, set the quantity, and the monthly price updates as you go. Combining two practices saves 5%, and three or more saves 10%. These are starting rates; for larger projects the final rate is agreed after your onboarding call.
What are the contract terms?
Retainers run on a 3-month minimum, then month to month with 30 days' notice. You keep all code, data, prompts and runbooks if you leave.
Do you offer refunds?
No. All payments are final and non-refundable, as set out in the agreement you sign before paying. What we promise is to deliver the scope you bought, and if a deliverable doesn't match that scope, we fix it.
Do you charge sales tax?
Sales tax is added at payment where it applies, based on your billing address and the type of service. There's no federal sales tax in the US. If your organization is tax-exempt, email your exemption certificate to info@glenntech.llc before you buy.
How does billing work?
Retainers are billed monthly. Projects are billed by milestone. Exact payment terms are set out in your written scope.
How does the guarantee work?
Five commitments go into every retainer. Your first agent is live within 30 days of kickoff or the next month is free. Anything we build that fails a WCAG, 508, HIPAA or PCI review gets fixed at our cost. You get a 72-hour response to ADA demand letters, monthly results against your own baseline, and you can leave with everything.
How fast can we start?
Kickoff is within 10 business days of a signed scope. Your first AI agent or automation goes live within 30 days of kickoff.
Who owns the code and data?
You do, from day one. We hand over code, credentials, prompts, documentation and runbooks, with no exit fees.
What AI services do you offer?
Production AI, not pilots: voice agents for phone lines, chat agents for websites and support, workflow automation, document processing, and analytics. Every agent comes with logged decisions, a human hand-off and monthly results. It's all covered by Assured AI, with your first agent live in 30 days.
Can you build an AI voice agent for our phone line?
Yes. A voice agent answers calls around the clock. It answers questions, qualifies callers, books appointments and hands off to a person when needed. It connects to your phone system, calendar and CRM. For healthcare we build it to HIPAA requirements under a BAA.
Can you build an AI chatbot for our website or support desk?
Yes. Chat agents answer from your own documents and data, resolve common requests, create tickets and hand off to your team with the full context. You're talking to one right now.
What processes can you automate?
Anything repetitive that moves data between systems: intake forms, invoice and document processing, CRM updates, scheduling, reporting and approvals. We map the process, measure your baseline, automate it, and report the hours saved every month.
Do you do data and analytics?
Yes. We connect your data sources, clean them up and build dashboards your team actually uses, in Power BI, Looker or a custom app. Data quality is the main reason AI projects stall, so we often start here.
How do you keep AI agents safe?
Every agent ships with logged decisions, role-based access, a human hand-off for anything uncertain and a monthly review against your baseline. We follow the NIST AI Risk Management Framework, and your data isn't used to train public models.
Do you build custom software?
Yes. We build web applications, portals, internal tools, APIs and SaaS platforms. Every build is accessible, documented and handed over to you. Ezytix, our own ticketing platform live in four countries, is an example.
Do you build mobile apps?
Yes, for iOS and Android, built native or cross-platform depending on what the app needs. That includes design, build, app store release and ongoing updates.
Do you design and build websites?
Yes. We design and build fast, accessible websites that meet WCAG 2.1 AA at launch, with hosting, security and monthly updates under Assured Web. This site is an example.
Do you build e-commerce stores?
Yes: online stores and checkout flows using PCI DSS-validated payment processors, built accessible so they hold up against the ADA lawsuits that most often target online retail.
Do you do game development?
Yes, we take on game and gamified app projects, including mobile and web games and interactive experiences. Tell me what you have in mind and I'll scope it, or book a call.
How do you handle card payments and PCI DSS?
Payments go through PCI DSS-validated processors, so card numbers never touch your servers. Our own site passes regular PCI security scans by RapidScan. We also run Ezytix, our ticketing platform, with live card payments in four countries.
Is my website at risk of an ADA lawsuit?
Federal website accessibility suits rose 27% in 2025 to 3,117, with New York and Florida leading. If your site serves the public, WCAG 2.1 AA is the benchmark courts use. Assured Web monitors your site, fixes issues every month and answers any demand letter with an audit and a fix plan within 72 hours.
Do you do accessibility audits and VPAT/ACR reports?
Yes. We run automated and manual testing (keyboard and screen reader) against WCAG 2.1 AA and Section 508, fix what we find, and write the VPAT or Accessibility Conformance Report that government buyers ask for.
Can you help with SOC 2 or security compliance?
We prepare your systems and documentation for SOC 2, NIST-based and HIPAA reviews, and answer security questionnaires with you. The certification audit itself is done by an independent auditor.
Will you sign a BAA for HIPAA work?
Yes. We sign a Business Associate Agreement before we touch patient data. Healthcare builds include encryption in transit and at rest, access controls, audit logs and HIPAA Security Rule reviews.
Do you implement EHR systems?
Yes. We support EHR selection, implementation, data migration and integrations with your other systems using HL7 and FHIR standards, plus staff training and go-live support.
Do you build telehealth solutions?
Yes: virtual visit platforms, patient scheduling and intake, reminders and integration with your EHR. Everything is built to HIPAA requirements and is accessible to patients with disabilities.
Can AI help with prior authorization, intake and scheduling?
Yes, and it's where clinics see the fastest return. Agents handle intake forms, appointment booking and reminders, and prepare prior-authorization packets for staff review. Your team approves anything clinical.
Do you offer healthcare IT consulting?
Yes. We work with hospitals, clinics, home-care agencies and practices on IT strategy, EHR, telehealth, analytics, security and staffing. Healthcare is our deepest practice.
Do you do healthcare analytics?
Yes: dashboards for operations, revenue cycle and quality measures, built on your EHR and billing data under a BAA.
Do you offer managed IT services?
Yes. We manage users, devices, Microsoft 365 or Google Workspace, backups, patching and monitoring, with a help desk for your staff. It's included in Assured Ops or available on its own.
Do you do cloud migration and hosting?
Yes. We plan and run migrations to AWS, Azure or Google Cloud, set up DevOps pipelines, and manage hosting with cost and security monitoring.
Do you do cybersecurity?
Yes: vulnerability scanning, hardening, MFA and access reviews, backup and recovery, endpoint protection, phishing training and incident response planning. Healthcare and government work follows HIPAA and NIST controls.
Do you do network infrastructure?
Yes: office and multi-site networks, Wi-Fi, VPNs, firewalls and monitoring, designed, installed and managed.
Do you provide project management (PMO)?
Yes. We provide project and program managers, or a full PMO, to run your technology initiatives on schedule and report to your leadership.
Do you provide staff?
Yes, contract and contract-to-hire IT talent, plus healthcare intake, scheduling and compliance coordinators. Staff placements are included in Assured Ops or available on their own.
What roles can you staff?
IT roles such as developers, QA, DevOps, cloud and security engineers, data analysts, project managers and help desk. On the healthcare side: intake, scheduling, care coordination and compliance staff. Tell me the role and I'll start a request.
How is staffing priced?
Staffing is priced per role, with the bill rate set in a written quote. In Assured Ops, staff seats are part of the retainer.
Do you do digital marketing and lead generation?
Yes: paid campaigns on Google, LinkedIn and Meta, landing pages and lead nurturing, all tracked to pipeline rather than clicks. AI lead qualification, like Atlas on this page, can be added.
Do you do SEO and AI-search visibility?
Yes, for Google and for AI assistants like ChatGPT, Claude and Perplexity, where half of B2B buyers now start their research. That covers technical SEO, structured FAQ content and review building.
Do you do branding?
Yes: brand strategy, identity, logo and design systems, delivered with our creative partner studio and applied across your site and product.
Can you work as a subcontractor on federal contracts?
Yes. We're SAM.gov registered and FedLinks verified (UEI G43UFNAZCJT8, CAGE 12S64). Primary NAICS codes are 541512, 541511, 541519, 518210, 541611 and 561320. As a small business, our subcontract spend counts toward a prime's small business subcontracting plan.
Are you a certified minority or small business?
Yes, GlennTech is MBE and SBE certified, so spend with us can count toward supplier diversity and small business goals.